Tech Blog

Using Namtuk as a print proxy

NOTE: Printing via emails is the no longer required. The recommended way to handle printing is to use the online printing functionality instead. For more details see the online help

Contributed by: Gary Kosmopoulos <>


As a cloud solution, Alma cannot simply be connected directly to a local network/printers due to security concerns and technical limitations. Printing from Alma, therefore, is handled via email. Each library/institution defines the email addresses of its local printers in Alma, which route staff-oriented, Alma-originating e-mails (including request and transit slips) to the appropriate printer.
Newer printers have their own built-in email addresses to support cloud computing. Older printers, however, do not support direct emailing and therefore require a print proxy.


This blog entry describes Automatic Email Manager (AEM) by Namtuk


Alma Configuration

  • Create email address. This address will be used when defining a printer in Alma (Fulfillment Configuration menu – Printers):
  • Assign this printer account to a circulation desk. See “Editing circulation desks” section of the OLH for more details.

AEM configuration

    • Press “new account”:

    • An account edition wizard is opened. Specify the name and email address:

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    • Choose POP3:

    • Specify server, email and password. Use the ‘Test connection” option to ensure the account details are correct:
    • Set the delay interval to1 second so AEM can retrieve new emails quickly:

    • Select the required actions: print the email and then delete it:

    • Choose the relevant filters. This can be used in order to print only specific letters, etc.:

    • Example for a filter:

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