[Anonymous]

I am having difficulty retrieving analytics reports via the REST API.

I am trying with the API console in the dev center, and also with PHP code on my own server.

I am wondering if it has something to do with how I am presenting the report path?

(Just FYI, I am successfully using the REST API for bibs, so my API key and generate account setup is generally working.)

Here is the response I am currently getting via the API console for the analytics report API:

Response-Status: HTTP/1.1 500 Internal Server Error
Date: Fri, 19 Sep 2014 16:08:31 GMT
Server: Apache-Coyote/1.1
p3p: CP="IDC DSP COR ADM DEVi TAIi PSA PSD IVAi IVDi CONi HIS OUR IND CNT"
X-Frame-Options: SAMEORIGIN
Content-Type: application/xml;charset=UTF-8
Connection: close
Content-Length: 472
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<web_service_result xmlns=”http://com/exlibris/urm/general/xmlbeans”&gt;
<errorsExist>true</errorsExist>
<errorList>
<error>
<errorCode>INTERNAL_SERVER_ERROR</errorCode>
<errorMessage>Invalid path (%2Fshared%2FUniversity%20of%20Puget%20Sound%2FReports%2FArchives%20and%20Special%20Collections%20-%20New%20in%202014) —
(Tracking ID: E01-1909160831-OP1OL-AWAE786516885)</errorMessage>
</error>
</errorList>
</web_service_result>

[Anonymous]

Exact same problem here. Was working 10 days ago but not anymore.
(Probably unrelated but I’m missing the “Select an application” dropdown from the Analytics “Try it now!” page although a dropdown with my defined application is selectable in the API console for Analytics.)

[Anonymous]

Hi,

Being a form, the API console does not need to URL-encode the parameters, so if you try path=/shared/University of Puget Sound/Reports/Archives and Special Collections – New in 2014, this should work.

Opher

[Anonymous]

All is well again for me now, useful to know about not URL encoding the path in the console. Thanks.

[Anonymous]

Thanks. Turns out it was an apostrophe in the report name that was causing my error.

[Anonymous]

Hi,
Here at Whitman College, I have same problem access Analytics

https://api-na.hosted.exlibrisgroup.com/almaws/v1/analytics/reports?path=/shared/Whitman College/Reports/New Item Report&limit=250&apikey=

I get this error
access denied for user to path /shared/Whitman College/Reports/New Item Report.
(Tracking ID: E01-2912180253-EVKQT-AWAE1720371606)

[Anonymous]

Hi,

I don’t know which of your applications you’re trying, but I do see that your ‘Sandbox Test’ app is pointed at the guest sandbox environment (which naturally does not have this report).

If you have a sandbox environment, please try pointing your app to it. Otherwise, I suggest pointing it to your production environment.

Opher

[Anonymous]

Hi
The API Key I am using did pointed to Production server. But now, I saw a different error message

A username and password are being requested by https://api-na.hosted.exlibrisgroup.com. The site says: “Secure Delivery”

They’re asking a username password for “secure delivery”.

Where do I find those username?

[Anonymous]

Hi,
There might be a problem with the setup for 01ALLIANCE_WHITC and if so we apologize for that.
Please send me the complete URL you are trying to send (including the API-key) and I will investigate it ASAP.
Thanks,
Ori Miller
Alma API Team
Ori.Miller@exlibrisgroup.com

[Anonymous]

Hi Ori,
It looks like it cured itself. It is working fine now.

[Author]

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